Our box office system is designed to make your life simpler and that’s why we are in business. Any question small or big, we’re here to assist you. Our friendly and hardworking customer support team are eager to provide you with all the answers to your questions.
Send us an email
Get in touch with us with your questions and we’ll reply you via email with the answers:
Chat online with us
Click on our live chat button for new customer enquiries and assistance with technical issues and to receive real-time replies to pressing questions from our trained customer service agents. Live Chat is available between the hours of 7 a.m. and 12 a.m. every day.
Give us a call
Contact us on one of the customer support numbers below. We’re available Monday through Friday between the hours of 9.00am and 7.00pm, and on Saturday from 9.00am to 5.00pm. Customer service agents and Sales agents are on hand to assist you from Monday through Sunday at the times and numbers listed below;
7:00 am – Midnight — Sales Team
8:00 am – 8:00 pm — Customer Service Team
Call toll-free: (1 800) 565 8823
International: +65 7756 2400
Tel: +65 7756 2200
Write to us
8 South Bridge Road
#14-20 Jakarta High Street Centre
If you have a particular concern, check out our Frequently Asked Questions page for answers to our customers’ most common questions
Interested in getting in touch with us about our other programs and services?
Top media organizations, teams, schools, theaters, and venues have all formed an official partnership with SerViTicket to assist us in enriching our customers’ experiences of live events. Interested in entering into a partnership with us?
We assist our affiliates in monetizing their websites by linking their customers to our huge inventory of tickets—all while offering links, custom banner ads, and customer support. Interested in becoming a SerViTicket affiliate?
SerViTicket Values Rewards Scheme
Looking to claim a SerViTicket Value promotion? Visit our SerViTicket Values page, fill in your information and transaction ID(s), and get massive savings on the next event. The more events you see, the better you can save!
SerViTicket Corporate Ticket Scheme
Organizing an event? The Corporate Ticket Scheme offers companies superior access, industry-leading prices, and ticket selection to suit their needs. To get more information or talk to an event and hospitality specialist, please contact the Corporate Support Team on +65 7756 2200 ext. 230
For media and press-related enquiries, visit our Press page. There, you’ll discover all the important forms and contact information.